01Information We Collect

When you shop with us, we collect information that helps us deliver your order, improve your experience, and stay in touch with you. The types of information we collect include:

• Personal Details: Your name, email address, phone number, and shipping address — collected at checkout.
• Payment Information: Processed securely through trusted payment gateways. We do not store your card details on our servers.
• Order History: Records of your past purchases to help us serve you better.
• Browsing Data: Your IP address, device type, browser, and the pages you visit on our site.
• Communications: Messages you send us via email, WhatsApp, or our contact form.

02How We Use It

We use your information only for legitimate purposes — never to spam or sell. Specifically, we use it to:

• Process and fulfil your orders, including shipping and customer support.
• Send you order confirmations, shipping updates, and tracking information.
• Respond to your queries, feedback, and support requests.
• Send you newsletters and marketing emails — only if you've opted in.
• Improve our website, products, and customer experience.
• Prevent fraud and ensure the security of our platform.

03Sharing Your Data

We don't sell your data. Ever. We only share information with trusted partners who help us run our business, including:

• Courier partners — to deliver your orders to your doorstep.
• Payment gateways (Visa, Mastercard, JazzCash, EasyPaisa) — to process your transactions securely.
• Email and SMS providers — to send order updates and tracking info.
• Analytics tools — to understand how visitors use our site, in anonymous form.

All third parties are bound by strict confidentiality agreements and use your data only for the agreed purpose.

04Cookies & Tracking

Like most websites, we use cookies — small text files stored on your device — to make your experience smoother. They help us:

• Remember your cart and login between visits.
• Understand which pages and products you enjoy most.
• Show you relevant ads on social media (if you've opted in).

You can disable cookies in your browser settings at any time, though some parts of the site may not work as well.

05Data Security

We take security seriously. Our website uses SSL encryption, and all payments are processed through PCI-compliant gateways. While no system is 100% impenetrable, we use industry-standard practices to protect your information from unauthorized access, alteration, or disclosure.

06Your Rights

You have full control over your personal information. At any time, you can:

• Access the personal data we hold about you.
• Correct any inaccurate or outdated information.
• Delete your account and personal data (subject to legal record-keeping requirements).
• Unsubscribe from marketing emails — one click in any email.
• Object to certain uses of your data.

To exercise any of these rights, simply email us at hello@zevattire.com.

07Data Retention

We keep your information only as long as needed to fulfil orders, provide support, and meet legal obligations. Order records are typically retained for up to 7 years to comply with tax and accounting laws. Marketing data is kept until you unsubscribe.

08Children's Privacy

Our website and products are not directed at anyone under the age of 13. We do not knowingly collect personal information from children. If you believe we have, please contact us and we'll delete it immediately.

09Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we'll update the "Last Updated" date at the top. For significant changes, we'll notify you by email or a prominent notice on the site.

10Contact Us

Questions about this policy or how we handle your data? We're always happy to help.

• Email: hello@zevattire.com
• Phone: +92 300 1234567
• Location: Islamabad, Pakistan