Returns & Exchanges
Easy, breezy returns
Not quite the right fit? No worries. We've made returns and exchanges simple, so you can shop with complete peace of mind.
7 days to fall in love
You have 7 days from the date of delivery to request a return or exchange. We want you to love your Zev pieces, and if something's not right, we're here to fix it.
Return eligibility
Eligible for Return
- Unused, unworn, and unwashed items
- Original packaging intact
- All tags and labels still attached
- Returned within 7 days of delivery
- No stains, marks, or signs of wear
Not Eligible
- Items purchased on sale or discount
- Items returned after 7 days
- Items showing signs of use or damage
- Items without original tags or packaging
- Washed, worn, or altered items
Returning is simple
Reach out within 7 days
Email us at team@zevattire.com or message us on WhatsApp with your order number and the reason for your return.
Get your return approved
Our team will review your request and respond within 24 hours with return instructions and the address to send it back.
Pack & ship it back
Carefully repack the item in its original packaging with all tags attached, and ship it via any trusted courier to our address.
Receive your refund or exchange
Once we receive and inspect your return, we'll process your refund or send out your exchange within 5 to 7 business days.
Size Exchanges
Wrong size? No problem. Size exchanges are completely free. We'll cover the shipping for you, both ways.
Return Shipping
For standard returns, shipping is paid by the customer. We recommend using a trackable courier for safe delivery.
Refund Process
Refunds are processed within 5 to 7 business days after we receive and inspect your return. You'll be notified via email and SMS.
Damaged or Wrong Items
Received a damaged or wrong item? Contact us within 48 hours with photos and we'll fix it immediately at no cost to you.
Sale Items
Sale and discounted items are non-returnable. They're final sale, so please choose carefully before checkout.
Our Promise
Every return is handled with care and respect. We're a small brand and your happiness means everything to us.
Need to start a return?
Get in touch with our team and we'll guide you through every step and make it as easy as possible.
Contact Us